In today's workplace, organizations increasingly are experiencing a diverse community of employees and customers. Having and knowing how to respond to a diverse workforce can enhance an organization's ability to cope with changing workplace dynamics, and expand the creativity of the organization while at the same time facilitating staff retention and productivity. Diversity can give an organization a competitive edge. In this one day Success Series Seminar employees will learn what diversity is and how it influences relationships with others. They learn to differentiate between-and overcome-stereotyping, prejudice, and discrimination. They acquire the communication skills they need to build on the advantages that a diverse workplace offers. Our goal is to reach participants both emotionally and intellectually, while helping them uncover their unwitting preconceived notions about other cultures, backgrounds and experiences.

ü  Be able to better define what diversity is – and what it isn’t.

ü  Understand how diversity benefits you and the organization

ü  Go below the surface to understand diversity

ü  Discuss and Interpret the impact of your prejudgments

ü  Communicate to discover the hidden value of diversity

ü  Learn to adopt behaviors that promote and further inclusion

ü  Distinguish between diversity initiatives and the regulatory requirements that underlie them

ü  Recognize the difference between inclusive and exclusive methods of communication

ü  Recognize the benefits of being willing to overcome barriers to diversity